Privacy Policy

Privacy Policy

At Shree Care, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our repair and maintenance services.

By using our services, website, or contacting our team, you agree to the practices described in this policy.

Your trust, privacy, and service experience are important to us.

1. Information We Collect

We may collect the following information when you contact or use our services:

  • ✔ Name
  • ✔ Mobile number
  • ✔ Email address
  • ✔ Address/location for service
  • ✔ Device or appliance details

Service Information

  • ✔ Repair history
  • ✔ Service requests
  • ✔ Maintenance requirements
  • ✔ Feedback and support queries

Technical Information

  • ✔ IP address
  • ✔ Browser type
  • ✔ Device information
  • ✔ Cookies and usage data

2. How We Use Your Information

  • ✔ Provide repair and maintenance services
  • ✔ Schedule service appointments
  • ✔ Diagnose appliance or device issues
  • ✔ Improve customer support and service quality
  • ✔ Share service updates and confirmations
  • ✔ Maintain service records and warranty details
  • ✔ Prevent fraud and unauthorized activities
  • ✔ Improve website and customer experience

3. Transparency & Customer Guidance

At Shree Care, we believe informed customers make better decisions.

Our team may use the information provided by you to:

  • ✔ Understand your service needs
  • ✔ Recommend suitable repair solutions
  • ✔ Provide accurate service estimates
  • ✔ Offer maintenance guidance

We ensure all recommendations are transparent, professional, and customer-focused.

4. Information Sharing

We do not sell your personal information.

Your information may only be shared:

  • ✔ With authorized technicians or service partners
  • ✔ When required by law
  • ✔ To complete service requests
  • ✔ For payment or invoice processing

All service partners are expected to maintain confidentiality and protect customer information.

5. Data Protection

We implement reasonable security measures to protect your information from:

  • ✔ Unauthorized access
  • ✔ Data misuse
  • ✔ Alteration
  • ✔ Disclosure
  • ✔ Loss or theft

While we strive to protect your data, no online system can guarantee 100% security.

6. Cookies & Website Usage

Our website may use cookies to:

  • ✔ Improve user experience
  • ✔ Analyze website performance
  • ✔ Remember preferences
  • ✔ Enhance service functionality

You may disable cookies through your browser settings if preferred.

7. Customer Rights

You may request to:

  • ✔ Access your information
  • ✔ Correct inaccurate information
  • ✔ Delete your data (where applicable)
  • ✔ Stop promotional communication

For such requests, contact our support team.

8. Third-Party Services

Our website or services may include links or integrations with third-party platforms such as payment gateways or communication tools.

We are not responsible for the privacy practices of third-party services.

9. Policy Updates

Shree Care may update this Privacy Policy from time to time to improve transparency and comply with legal or operational requirements.

Updated policies will be posted on the website.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact the Shree Care support team.

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