Terms & Conditions

Terms & Conditions

Welcome to Shree Care.

These Terms & Conditions govern the use of our repair and maintenance services, website, and customer support systems. By booking or using our services, you agree to these terms.

1. Service Scope

Shree Care provides:

• ✔ Appliance repair services
• ✔ Gadget repair services
• ✔ Maintenance solutions
• ✔ Device inspection and diagnosis
• ✔ Customer guidance and support

Service availability may vary by location and category.

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2. Customer Responsibilities

Customers are responsible for:

• ✔ Providing accurate information
• ✔ Ensuring device accessibility
• ✔ Sharing complete issue details
• ✔ Backing up important data before repairs
• ✔ Checking service reports and updates

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3. Diagnosis & Repair

Our team carefully assesses every appliance or device before proceeding.

Repair recommendations are based on:

• ✔ Device condition
• ✔ Technical assessment
• ✔ Availability of parts
• ✔ Safety standards

In some cases:

• ✔ Repairs may require additional time
• ✔ Certain damages may not be repairable
• ✔ Replacement suggestions may be recommended

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4. Pricing & Payments

Transparent pricing is our priority.

• ✔ Estimated costs are shared before service completion
• ✔ Additional charges (if any) will be informed in advance
• ✔ Payments must be completed after service delivery unless otherwise agreed

Prices may vary depending on:

• ✔ Device condition
• ✔ Spare parts required
• ✔ Service complexity
• ✔ Location

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5. Warranty & Service Assurance

Warranty terms may vary based on:

• ✔ Type of repair
• ✔ Spare parts used
• ✔ Service category

Warranty does not apply in cases involving:

• ✔ Physical damage
• ✔ Water damage
• ✔ Unauthorized repair attempts
• ✔ Improper usage
• ✔ Electrical fluctuations

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6. Service Delays

While we strive for timely service, delays may occur due to:

• ✔ Spare part availability
• ✔ Technical complications
• ✔ Weather or transportation issues
• ✔ High service demand

We will keep customers informed about major delays whenever possible.

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7. Limitation of Liability

Shree Care is not responsible for:

• ✔ Pre-existing device issues
• ✔ Data loss during repair
• ✔ Delays caused by third parties
• ✔ Indirect or incidental damages

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8. Cancellation & Rescheduling

Customers may request cancellation or rescheduling before technician dispatch.

Cancellation charges may apply in specific situations such as:

• ✔ Last-minute cancellations
• ✔ Repeated rescheduling
• ✔ False service requests

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9. Customer Conduct

Customers are expected to:

• ✔ Maintain respectful communication
• ✔ Provide a safe service environment
• ✔ Avoid misuse of services or staff

Abusive behavior may result in service refusal.

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10. Changes to Services

Shree Care reserves the right to:

• ✔ Modify services
• ✔ Update pricing
• ✔ Change policies
• ✔ Improve operational processes

Updated terms will be effective once published.

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11. Governing Principle

Our goal is to ensure:

• ✔ Reliable services
• ✔ Honest guidance
• ✔ Transparent processes
• ✔ Long-term customer satisfaction
• ✔ Hassle-free repair experiences

At Shree Care, we believe clear service and correct guidance create a stress-free repair experience for every customer.